Stakeholder Management
TNS helps you nurture profitable business relationships with your stakeholders.
Custom approaches to actionable insights
Stakeholders are the people who make it possible to meet your strategic goals. They include anyone who interacts in any way with your company – customers, investors, distributors, media, legislators, retailers, and employees. TNS develops custom-tailored approaches to deliver actionable insight, allowing you to manage your business based on a complete, clear understanding of your most relevant performance metrics. Your company’s success relies on its ability to develop, maintain, and monitor these relationships. TNS Stakeholder Management provides the insights necessary to build long-term profitable relationships.
Optimize your stakeholder relationships
TNS provides the understanding you need to align and optimize your stakeholder relationships to enrich business performance. We identify the impact of all key touch points of stakeholder interaction with your organization. We can help you optimize your company’s processes, products, and services to deliver superior power to the market.
Managing customer relationships profitably
Define research objectives and design a research program to meet your needs.
TNS TRI*M™ – helps you achieve sustainable, profitable growth by measuring customer experiences, managing internal resources to optimize business performance, and monitoring market impact.
TNS Conversion Model™ – helps you quantify your market, category, or product in terms of use commitment and non user attraction.
Visit global Conversion Model web site
Assessing employee commitment, management strength, and internal service quality.
TNS facilitates improvement in your workforce productivity by fostering commitment and engagement, allowing you to:
• Develop and retain top employees
• Take action where it is most effective at the workgroup level
• Link research to bottom line business results
Managing corporate reputation.
TNS provides you with tools you need to maximize your good name:
• Understand your reputation assets and vulnerabilities
• Consistent metrics across all stakeholders: investors, employees, community leaders, media, government, etc.
• Data-based guidance for communication planning
• Benchmarks for measuring over time
